My Order History
What is my order status?
When will I get my RazerStore order?
What payment methods can I use?
What is PayPal Credit?
What is Affirm?
Should I use spaces or dashes when I enter my credit card number?
Does my billing address have to match the address on file with my credit card?
Why is my credit card being rejected?
Would I be charged a cross border transaction fee?
When will my credit card be charged?
How will the charge appear on my credit card?
Can I order without a credit card?
Do I have to pay sales tax?
How do I get a copy of my invoice?
What do I do if I forgot my password?
How will you know where and how to send my physical product?
Has my order shipped?
How do I get my tracking number?
Do you ship to my country?
Do I have to pay customs fees?
When will my backorder ship?
Can I change my shipping address?
Can I have my order delivered to an address other than my home?
Can I change my shipment method?
Do I have to be available at home to pick up items upon delivery?
How do I get technical support for my product?
Why do I need to set my browser to accept cookies?
Are cookies a security risk?
How do I set up my browser to accept cookies?
Returns and Cancellations
What is your refund policy?
How do I request a refund?
How do I cancel my order?
How can I return my items?
Need help with Respawn Product Returns?
Privacy and Security
Still need help?
Contact Customer Service