RazerCare Now Available

Get RazerCare with a Razer Blade or Razer Phone today.

Currently Available for U.S. Customers

Every new Razer Blade and Razer Phone comes with one year of hardware repair coverage via its limited warranty. RazerCare extends this coverage to 3 years for laptops and 2 years for mobile phones, so you can experience your Razer gear without worry.

RazerCare may be purchased concurrently with a new Razer Blade or Razer Phone on Razer.com.

Benefits include:

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Automatic registration

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24-hour phone support

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Free two-way shipping
for repairs

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Repairs by
Razer-authorized centers

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Free transfer plan
to new owner

RazerCare Coverage Options

Both RazerCare protection plans extend your coverage upon expiration of the Razer limited warranty.

  Essential Elite
24-hour phone support
Repairs by Razer-authorized centers
Mechanical and electrical failures
Surge protection
Accidental damage    
Drops -
Spills -
Falls -

RazerCare for Laptops

Extends to 3 years coverage


Razer Limited

Warranty

Year 1

RazerCare

Protection Plan

Year 2

Year 3

 

Additional Benefits

  • $0 deductible
  • Surge protection upon purchase of RazerCare Essential
  • Surge protection and accidental damage coverage upon purchase of RazerCare Elite

RazerCare for Mobile Phones

Extends to 2 years coverage


Razer Limited

Warranty

Year 1

RazerCare

Protection Plan

Year 2

 

Additional Benefits

  • Low deductibles - $25 for repair and $150 for replacement
  • Surge protection upon purchase of RazerCare Essential
  • Surge protection and accidental damage coverage upon purchase of RazerCare Elite

Frequently Asked Questions (FAQs)

  • What items are eligible for RazerCare protection plans?

    All new Razer Laptops and Mobile Phones purchased from the Razer Store website by a U.S. resident and shipped within the United States.

  • What countries can I purchase the RazerCare protection plan in?

    At this time RazerCare Protection Plans are only available to customers in the United States for laptops and mobile phones purchased directly from the Razer Store Website.

  • When does the RazerCare protection plan begin?

    Power Surge Protection (Essential and Elite) and Accidental Damage (Elite) begin day one and the remaining coverage takes effect once the manufacturer’s limited warranty has expired.

  • How long does RazerCare extend my coverage?

    RazerCare extends the coverage of your Razer Laptop by 2 years for a total of 3 years protection. RazerCare extends the coverage of your Razer Phone by 1 year for a total of 2 years protection.

  • Once I purchase a RazerCare protection plan, do I need to register my product or do anything else?

    You’re all set at the time of purchase! Registration is automatic. Protection Plan terms and conditions will be e-mailed to you shortly after your product has been delivered.

  • Is my RazerCare protection plan transferable to a new owner if I sell or gift my product?

    Yes, simply contact us at 800-210-2281 and we can walk you through the transfer process.

  • Am I still covered if I lose my receipt showing I purchased a RazerCare protection plan?

    Yes, simply contact us at 800-210-2281 and provide the name and phone number you purchased the product under and we will be able to locate your proof of purchase.

  • Is there a limit to the number of claims I can make?

    No, we will cover claims up to the purchase value of the device. For example, if you have a laptop with a purchase value of $1,999.99, and the repair costs are $249.99, then you would have $1,750.00 remaining for potential future claims.