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Currently available through Razer.com
Every new Razer product comes with hardware repair coverage via its limited warranty. RazerCare protection plans extend that coverage, so you can enjoy your Razer gear without worry.
RazerCare protection plans may be purchased together with, or after your purchase on Razer.com.
RazerCare Essential can be purchased up to 11 months after your product purchase date.
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Benefits include:
Automatic
registration
24-hour
claim support
Free two-way
shipping for repairs
Repairs by
Razer-authorized
centers
Free transfer of plan
to new owner
RazerCare Coverage Options
Both RazerCare protection plans extend your coverage upon expiration of the Razer Limited Warranty.
| Essential | |
|---|---|
| Automatic registration | ✓ |
| 24-hour RazerCare claim support | ✓ |
| Mechanical and electrical failures | ✓ |
| Surge protection (from day 1) | ✓ |
RazerCare Coverage for Razer Products
RazerCare for Laptops
Extends coverage to 3 years, for new Laptops and Controllers
Extends coverage to 3 years, for new Laptops and Controllers
Additional Benefits
• $0 deductible
• Surge protection included from day 1
Check out our Razer Blades
RazerCare Essential for eGPUs
Extends coverage to 3 years, for new and refurbished eGPUs
Extends coverage to 3 years, for new and refurbished eGPUs
Additional Benefits
• $0 deductible
• Surge protection included from day 1 (excludes customer supplied graphics card)
Check out our Razer Core eGPUs
Frequently Asked Questions (FAQs)
- In which countries or regions are RazerCare Protection Plans available for purchase?
- RazerCare Protection Plans are currently available in the following countries:
- What items are eligible for RazerCare protection plans?
- All new and refurbished Razer Laptops, eGPU’s, and new Headsets, Keyboards, Mice and Controllers purchased from Razer.com.
- When does the RazerCare protection plan begin?
- Power Surge Protection begins day one and the remaining coverage takes effect once the manufacturer’s limited warranty has expired.
- How long does RazerCare extend my coverage?
- Laptop and eGPU coverage is extended by 2 years for a total of 3 years protection.
- Once I purchase a RazerCare protection plan, do I need to register my product or do anything else?
- You’re all set at the time of purchase! Registration is automatic. Protection Plan terms and conditions will be e-mailed to you shortly after your product has been delivered.
- Is my RazerCare protection plan transferable to a new owner if I sell or gift my product?
- Yes, simply contact the RazerCare Protection Team at 1-877-773-1941 and they will walk you through the transfer process.
- Am I still covered if I lose my receipt showing I purchased a RazerCare protection plan?
- Yes, simply contact The RazerCare Protection Team at https://customer.centricity.com/#/ or 1-877-773-1941 and provide the name and phone number you purchased the product under and they will be able to locate your proof of purchase.
- Is there a limit to the number of claims I can make with RazerCare protection plans?
- No, we will cover claims up to the purchase value of the device. For example, if you have a laptop with a purchase value of $1,999.99, and the repair costs are $249.99, then you will have $1,750.00 remaining for potential future claims.
