Check your Warranty and RazerCare Eligibility

RazerCare Essential may be purchased up to 11 months after product purchase and RazerCare Elite may be purchased up to 15 days after product purchase.

If your Razer product was purchased from an authorized reseller or replaced under warranty, please contact customer support to check your product’s warranty and RazerCare protection plan eligibility.

Enter your 15 digit alphanumeric serial number:

How to find your serial number >

We are unable to locate your serial number in our database.

  • The serial number may have been entered incorrectly. Please verify and try again.
  • If your product was previously replaced under warranty, please contact customer support for further assistance.
  • If you purchased your product from an authorized reseller, the date of purchase must first be verified. Please contact customer support and have a photo of your proof of purchase ready.

Your Service and Support Coverage

PRODUCT NAME

Serial number:

Check another serial number >

RazerCare: Not eligible for purchase

RazerCare is currently unavailable for your product.

RazerCare: Not eligible for purchase

Your product no longer falls within the period where we may provide RazerCare.

RazerCare: Eligible for purchase

Purchase a RazerCare Protection Plan to get additional coverage:

  • Elite available for purchase until
  • Essential available for purchase until

Learn more and buy now >

RazerCare: Expired

Our records indicate that your has expired.

Expiration Date:

Learn more about RazerCare >

RazerCare: Active

Your product is currently covered by .

Expiration Date:

Learn more about RazerCare >

Razer Limited Warranty: Expired

Our records indicate that your Razer Limited Warranty has expired based on the estimated expiration date.

Expiration Date:

Learn more about Razer's coverage for your product >

Razer Limited Warranty: Active

Your product is currently covered by Razer’s Limited Warranty.

Estimated expiration date:

Learn more about Razer's coverage for your product >

Select Your Plan

PRODUCT NAME

RazerCare Essential

Extends coverage to years

  • 24-hour support
  • Free 2-way shipping for repairs
  • Repairs by Razer-authorized centers
  • Mechanical and electrical failures
  • Surge protection

RazerCare Elite

Extends coverage to years

  • 24-hour support
  • Free 2-way shipping for repairs
  • Repairs by Razer-authorized centers
  • Mechanical and electrical failures
  • Surge protection
  • Accidental damage coverage