Find The Serial Number Of Your Razer Product

Your serial number consists of 15 alpha numeric digits.

Depending on the product, you can find your serial number:

  • On the surface of your product
  • On a Razer Mobile Phone in Settings > System > About phone > Model & hardware
  • If you have the product’s original packaging, you can check the barcode to find the serial number

You may also choose a product below for additional details on locating the serial number on your product.


  • Located under the device
  • If the physical serial number is no long available or is scratched and faded, the serial number can be pulled from the command prompt:
    1. Open the Start Menu and type “cmd”.
    2. Open the program and type “wmic bios get serialnumber”

Mobile Phones

  • Found underneath the both boxes that came along with the phone.
  • Located on the label sicker on the phone’s plastic wrapper.
  • Found under Settings > System > About phone > Model & hardware.


Razer D.VA headset

  • Located on the cable line

Razer Tiamat 7.1 and 7.1 V2

  • Located on the bottom of the audio controller
  • Located under the left ear-cup

All other headsets

  • Located under the left ear-cup (NOTE: Some Razer headset models twist off and others peel off)

Keyboards and Keypads


  • Located under the keyboard


  • Located under the keypad


Razer Mamba HyperFlux + Razer Firefly HyperFlux

  • Please use serial number on Razer Mamba Hyperflux
    • Located under the mouse

All other mice

  • Located under the mouse

If you have difficulty locating your serial number, please contact customer support.