Razer, your data and you

Razer’s Commitment to User Data Protection

Data protection is central to Razer as we expand our efforts to become the largest gaming hardware and software ecosystem in the world. With a global presence, we continually work to observe compliance worldwide and deploy the best practices in protecting data and championing user privacy.

As we drive the business daily, we strive to ensure that the data we receive is:

  • Processed lawfully, fairly and in a transparent manner
  • Collected only for specified, explicit and legitimate purposes
  • Adequate, relevant and limited to what is necessary
  • Accurate and kept up to date
  • Held only for the absolute time necessary and no longer
  • Processed in a manner that ensures appropriate security of the personal data

You are encouraged to review our updated terms here:


This explains Razer’s guidelines to how it collects, manages and processes data. It governs the purposes and lawful grounds for which data Razer processes data.


This explains the general terms applicable to all Razer services. It contains details of our data processing, and seeks consent where necessary.

What is GDPR?

The General Data Protection Regulation (GDPR), which will apply from 25 May 2018, creates consistent data protection rules across Europe. It applies to companies that are based in the European Union and global companies that process personal data about individuals in the EU.

In summary, the GDPR gives consumers the rights of access, rectification, automated decision making and profiling, as well as the rights to erasure, restrict processing, data portability and object.

We welcome the implementation of GDPR as it is an important step to enabling and empowering individual privacy rights.

Are there specific changes that will affect me as a Razer services user?

Yes. In a conscientious effort to inform our users about how we collect and use your personal information, as well as how you have control over the way we do so, we are updating our terms and conditions of use as well as our privacy policy.

Effective 25 May 2018, all versions of our software and services that do not meet the GDPR regulations will be retired and no longer be usable or valid. This means that you may not be able to log in to legacy versions of software and services such as Razer Synapse 2.0 (Before May 25 Compliant update) or Razer Cortex on Mobile.

All users are strongly encouraged to update to the latest versions of our software and services to avoid disruptions to your Razer experiences. You may do so here:

As we look to further reinforce data privacy, we may seek your consent to receive our marketing newsletters. Such requests for consent may be found in our updated terms and conditions; in our upcoming communications and in the installation procedure for our new software updates.

Additionally, you may choose to amend the types of communications you receive from us by updating your preferences here:

Other frequently asked questions (FAQs):


What constitutes personal data?


Any information related to a natural person/data subject that can directly or indirectly identify that person.

Some examples are:

  • Name, email, address & phone number
  • Personal Info (sexual orientation, racial identity)
  • Bank details


Who is affected under GDPR?


The GDPR not only applies to organizations located within the EU but it will also apply to organizations located outside of the EU if they offer goods or services to, or monitor the behavior of, EU data subjects.


What are the additional controls I have over my personal data on Razer software and services?


We now offer greater transparency by explaining our data collection and data processing in our terms. We also offer a profile settings page to explain to the user how he may better control Razer’s data processing. Additionally, users are give greater control by providing for specific types of marketing the user may choose to receive.


Where can I learn more about GDPR?


You may learn more about GDPR through the European Commissions page under Data Protection: