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STEP 1
Buy Laptop at Razer.comComplete your laptop purchase at Razer.com and unlock the benefits of our trade-in program. Once your purchase is completed, visit our designated trade-in partner's portal to initiate the trade-in process. -
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STEP 2
Check ValueSearch by model to find your device, answer the device questions, and get the estimated value. Please use the same email address as your Razer.com order when entering your details on our appointed trade-In partner’s portal. -
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STEP 3
Ship Your DeviceOur appointed trade-in partner will send a confirmation email with instructions on how to prepare your device for shipping. Package your device using an appropriate box, affix the provide shipping label, and ship your device. -
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STEP 4
Receive RefundOur appointed trade-in-partner will inspect the device and confirm your trade-in value. Receive your refund with the trade-in value.
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STEP 1
Check ValueSearch by model to find your device, answer the device questions, and get the estimated value. Please use the same email address as your Razer.com order when entering your details on our appointed trade-In partner’s portal. -
STEP 2
Ship Your DeviceOur appointed trade-in partner will send a confirmation email with instructions on how to prepare your device for shipping. Package your device using an appropriate box, affix the provide shipping label, and ship your device. -
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STEP 3
Gift CardOur appointed trade-in-partner will inspect the device and confirm your trade-in value. Receive your Razer gift card loaded with the trade-in value—primed and ready for your next upgrade.
FAQS
Razer Trade-In Program T&C
By participating in the Razer Trade-In Program, you acknowledge and agree to the following Terms and Conditions (“Terms”):
- Participants must be 18 years of age or older.
- The trade-in service is administered, managed and executed by a third-party partner designated by Razer ("Partner").
- You are not engaging in reselling activities, and that you are the rightful owner or have obtained permission from the owner to trade in the device.
- Razer or the Partner reserve the right to reject, cancel or limit any trade-in transaction at their sole and absolute discretion.
- Razer reserves the right to amend, modify and/or cancel the Razer Trade-In Program at any time at its sole and absolute discretion.
- The device to be traded in must be free from any liens or encumbrances, leases, contractual obligations and/or claims from third parties, or any other form of interest.
- Upon trading in your existing laptop in conjunction with the purchase of a refurbished Razer laptop, you will be eligible to receive only a gift card.
- Only one laptop is eligible for trade in for each Razer Laptop purchase.
- Upon the completion of this transaction, the device's ownership will transfer to the Partner, and Razer shall have the authority to retrieve the trade-in value from the Partner on your behalf.
- It is your sole responsibility to back up and thereafter remove all data from your laptop before trading it in. The Partner and Razer shall not be liable for your data.
- The eligibility and trade-in value is determined after an inspection by the Partner. Should there be any discrepancies between the initial description and the actual condition of the laptop resulting in an adjustment of the trade-in value, you will be contacted to either accept or reject the new offer.
- If the offer is rejected, the laptop may be recycled for scrap, or returned to you (return shipping and other fees may apply).
- Once initiated, the trade-in process is irreversible, except in cases where the trade-in value is adjusted, and you choose to decline the new value.
- Razer will not be liable for any returned items that are lost or damaged. Further, you agree to defend, indemnify and hold harmless Razer and its affiliates from all liabilities, claims, and expenses, including attorneys’ fees, that arise from or in connection with your breach of these terms or from any device traded in to Razer. Razer reserves the right, at its own expense, to assume the exclusive defense and control or any matter otherwise subject to indemnification by you. In that event, you shall have no further obligation to provide indemnification to Razer in that matter with regard to attorney fees. This paragraph shall survive any termination of your participation in the Razer Trade-In Program.
- You understand that, under certain legal circumstances, your personal information provided during the trade-in process may be required to be disclosed to law enforcement by either the Partner or Razer. By participating in the Razer Trade-In Program, you hereby agree to Razer’s collection and use of your personal information and acknowledge that you have read and accepted Razer’s Privacy Policy.
- You agree that the laws of the State of California, without regard to principles of conflict of laws, shall govern both these Terms and any dispute that might arise between you and Razer in relation to your participation in the Razer Trade-in Program and these Terms.