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My Account
Order Information
- What is my order status?
- When will I get my Razer.com order?
- What payment methods can I use?
- What is PayPal Credit?
- What is Affirm?
- Should I use spaces or dashes when I enter my credit card number?
- Does my billing address have to match the address on file with my credit card?
- Why is my credit card being rejected?
- Would I be charged a cross border transaction fee?
- When will my credit card be charged?
- How will the charge appear on my credit card?
- Can I order without a credit card?
- Do I have to pay sales tax?
- How do I get a copy of my invoice?
- What do I do if I forgot my password?
- How will you know where and how to send my physical product?
Shipping Information
- Has my order shipped?
- How do I get my tracking number?
- Do you ship to my country?
- Do I have to pay customs fees?
- When will my backorder ship?
- Can I change my shipping address?
- Can I have my order delivered to an address other than my home?
- Can I change my shipment method?
- Do I have to be available at home to pick up items upon delivery?
Technical Support
- How do I get technical support for my product?
- Why do I need to set my browser to accept cookies?
- Are cookies a security risk?
- How do I set up my browser to accept cookies?
Returns and Cancellations
- What is your refund policy?
- How do I request a refund?
- How do I cancel my order?
- How can I return my items?
- Need help with Respawn Product Returns?