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Currently available through Razer.com
Every new Razer product comes with hardware repair coverage via its limited warranty. RazerCare protection plans extend that coverage, so you can enjoy your Razer gear without worry.
RazerCare protection plans may be purchased together with, or after your purchase on Razer.com.
RazerCare Elite can be purchased up to 15 days after purchased date.
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Benefits include:
Automatic
registration
24-hour
claim support
Free two-way
shipping for repairs
Repairs by
Razer-authorized
centers
Replacement
with new unit
for Peripherals
RazerCare Coverage Options
Both RazerCare protection plans extend your coverage upon expiration of the Razer Limited Warranty.
Currently own a Razer product? Check RazerCare eligibility for your existing Razer gear
| Elite | |
|---|---|
| Automatic registration | ✓ |
| 24-hour RazerCare claim support | ✓ |
| Mechanical and electrical failures | ✓ |
| Surge protection (from day 1) | ✓ |
| Accidental damage coverage (from day 1) | |
| Drops | ✓ |
| Spills | ✓ |
| Falls | ✓ |
| Collisions | ✓ |
Currently own a Razer product? Check RazerCare eligibility for your existing Razer gear
RazerCare Coverage for Razer Products
RazerCare for Laptops
Extends coverage to 3 years, for new Laptops and Controllers
Extends coverage to 3 years, for new Laptops and Controllers
Additional Benefits
• £75 deductible
• Surge protection and accidental damage coverage included with RazerCare Elite
Check out our Razer Blades
RazerCare Elite for Selected Peripherals
Extends coverage to 3 years, for new Mice, Keyboards, Audio & Controllers
Extends coverage to 3 years, for new Mice, Keyboards, Audio & Controllers
Additional Benefits
• £20 deductible
• Replacement with new unit
• Surge protection and accidental damage coverage included with RazerCare Elite
Check out our Razer Headsets
Check out our Razer Keyboards
Check out our Razer Mice
Check out our Razer Mobile Controllers
Check out our Razer Console Controllers
Frequently Asked Questions (FAQs)
- In which countries or regions are RazerCare Protection Plans available for purchase?
- RazerCare Protection Plans are currently available in the following countries:
- What items are eligible for RazerCare protection plans?
- All new and refurbished Razer Laptops, new Headsets, Keyboards, Mice and Controllers. Coverage only applies in the country you purchased the laptop and the RazerCare protection plan in.
- When does the RazerCare protection plan begin?
- Power Surge Protection and Accidental Damage coverage begin day one and the remaining coverage takes effect once the manufacturer’s limited warranty has expired. If you purchase RazerCare after your product purchase, there is a 30 day wait period for Accidental Damage and Surge Protection claims.
- How long does RazerCare extend my coverage?
- Laptop coverage is extended by 1 year for a total of 3 years protection.
- Once I purchase a RazerCare protection plan, do I need to register my product or do anything else?
- You’re all set at the time of purchase! Registration is automatic. Protection Plan terms and conditions will be e-mailed to you shortly after your product has been purchased.
- Is my RazerCare protection plan transferable to a new owner if I sell or gift my product?
- Yes, simply email [email protected] or call 0800 / 358 1084 and a customer support representative will walk you through the transfer process.
- Is there a limit to the number of claims I can make with RazerCare protection plans?
- Yes, there is a maximum of 2 claims for your RazerCare protection plan.
