Razer SoftMiner

is now Gamma.

UPGRADING TO GAMMA

Razer SoftMiner is no longer available to download and use. Switch to the Gamma app on Windows 10 to continue earning Razer Silver and reap more rewards! 

As of August 26, 2019 (3am GMT/UTC), if you have Razer SoftMiner installed you may choose to upgrade to the Gamma app on Windows 10 or uninstall the Razer SoftMiner app. *Razer Silver is not a cryptocurrency. Get more info about Razer Silver.

RAZER SOFTMINER TO GAMMA FAQ

  • 1. I’m unable to log in to Razer SoftMiner. What’s happening?
    We partnered with Gamma on Razer SoftMiner previously. Come August 26, 2019 (3am GMT/UTC), Razer SoftMiner will no longer be available to download and use. Upgrade to the Gamma app on Windows 10 to continue earning Razer Silver from August 26, 2019 (3am GMT/UTC) and reap more rewards.
  • 2. I’m currently a Razer SoftMiner user. How does this affect me?
    You may proceed to uninstall Razer SoftMiner from your PC and download the Gamma app to continue mining and earn Razer Silver from August 26, 2019 (3am GMT/UTC) onwards.
  • 3. I’m a Windows 7/8 user. Will I be able to use the Gamma app?
    Use the Gamma app on Windows 10 to continue earning Razer Silver via Gamma. Gamma is not yet available for Windows 7 & 8. Stay tuned to the Gamma website for updates!
  • 4. Can I still mine in Razer SoftMiner to earn Razer Silver?
    No, however you can still earn Razer Silver by signing in with your Razer ID from within the Gamma app. Get more info on Gamma.
  • 5. What happens to the Razer Silver that I’ve earned through Razer SoftMiner? What about the Razer Silver that I earn through the Gamma app?
    Rest assured, the Razer Silver that you’ve earned are all stored within your Razer ID account regardless of whether you’ve earned it through Razer SoftMiner or the Gamma app. Kindly take note that Razer Silver is valid for 12 months from date of earn.
  • 6. What can I utilize the Razer Silver I’ve earned from Razer SoftMiner and Gamma for?
    All earned Razer Silver can be used to redeem rewards, ranging from full Razer products, to games and vouchers. Check out our Razer Silver catalog.
  • 7. How can I check all the Razer Silver I have earned?
    The Gamma app will display the Razer Silver you’ve earned from Gamma. If you wish to check out your full Razer Silver balance, view them in your account summary.
  • 8. I’m having issues with claiming and redeeming Razer Silver. Who should I contact?
    We’ll be glad to assist you. Please submit a support ticket for more assistance.
  • 9. I’m experiencing issues on Gamma. Who should I contact for assistance?
    The Gamma support team will be able to assist you. Kindly contact them at support@Gammanow.com.

TERMS & CONDITIONS – RAZER SOFTMINER TO GAMMA

  1. Razer SoftMiner will no longer be available to download and use with effect from August 26, 2019 (3am GMT/UTC).
  2. Please uninstall Razer SoftMiner from Razer Central in your PC from August 26, 2019 (3am GMT/UTC).
  3. All Razer Silver earned from Razer SoftMiner will not be affected. You may check your full Razer Silver balance in the account summary.
  4. Users may continue to earn Razer Silver from mining in the new Gamma application. Visit Gamma to find out more and download the application to your PC.
  5. You can use the Gamma app only on Windows 10 currently.
  6. To use and earn Razer Silver on Gamma, you must sign in with an existing Razer ID. To create a new Razer ID, please visit https://razerid.razer.com.
  7. Razer Silver can only be utilized to redeem for full Razer products, vouchers, games and more. Check out our Razer Silver catalog.
  8. Razer Silver awarded in Gamma will have a 12-month validity period, starting from the date earned.
  9. Razer Silver cannot be exchanged for cash, non-transferrable and is non-refundable once expired or redeemed.
  10. When Gamma is launched, it only has access to your computer specifications. Razer has no access to your IP address or any personal identifiable information, unless you choose to send us those information willingly via feedback.
  11. Gamma continually logs the duration of your mining session, even while idle. Should you face any technical difficulties while using the software, kindly reach out to Gamma support for assistance.
  12. Please send a support ticket to our Razer Silver support team should you have issues with claiming or redeeming Razer Silver.